August 2009

A Matter of Life and death.

by Sean Wood on August 16, 2009 · 0 comments

in Blog

“From an economical perspective, innovation is a matter of life and death.  A company must innovate today if it wants to be in business tomorrow. For a company to succeed, it not only must be much better than its competitors, but it also must anticipate where its future competition will come from and what it will offer.

Today, business leaders are turning innovation into a major driver for better solutions, experiences, and sustainable business.  In fact, the most successful leaders apply innovation across every business process, from behavioral strategy and market research to financial, leadership, and business models.”
- from a fine line, by harmut esslinger.  used totally without permission

Recently, I had the opportunity to meet the very impressive President of frog design at the TED Global Conference.  The mission of frog is to “create and bring to market meaningful products, services, and experiences” to some of the worlds biggest brands. They do this by understanding “the culture of technology and the design of business.”

Since then, I’ve been reading “a fine line” from Harmut Esslinger. He’s the creative visionary and founder of frog design that has spent forty years building the world’s most recognizable brands.  In this book, he talks about how companies can achieve better business through better design and about the very real challenges facing businesses in the new global economy.

“As a realistic optimist, I believe in a better future.”

Esslinger shows how business leaders and designers can work together using creative strategies to build a more profitable and sustainable future.  The book talks about how he evolved frog design from an industrial design shop to a global innovation powerhouse.

Here are some rapid fire soundbites from Harmut…

In talking to the firm’s leadership, it is clear that frog’s corporate culture is their first priority.  The key to their creative process is that by creating a positive work environment, they enable their talent to create innovative ideas for their clients.   This think-tank atmosphere gives great minds a place to incubate big ideas and leads to successful services and products.

The Creative Corporate Mind

“The fourth level of design, is made up for highly creative, strategic thinkers who are fluent in convergent technologies, social and ecological needs, and business.  The mission that all busines leaders should adopt for their organizations’ design efforts — is to create physical and virtual objects that are inspirational in the usefulness, beauty and social/environmental responsibility, which at the same time supporting business’s strategic goals.

This mission forces the foundation for any organization’s creative strategy and drives its tacticial implementation.  For business leaders pursuing and innovation-driven business model, strategic designers are essential partners.”

Their unique way of re-thinking complex business problems from a design perspective breaks the mold of traditional creative agencies.   To create success in business, the big thinkers should be brought together with business specialists that are able to implement and sell those big ideas.

“As designers, we are uniquely qualified to feel and see opportunities that might be invisible to our more “rational” professional partners.  And the business leaders we partner with may be attuned to exciting opportunities that haven’t even crossed our minds.”

- from a fine line, by harmut esslinger.  used totally without permission

How are you going to stay ahead of the competition?

In the new economy, change is expected and should be encouraged.  If you’re a business leader, think about what you are doing to improve your brand and ask yourself these questions:

- Do you value safety over innovation?

- What will your business do differently to remain competitive?

- What systemic changes will you make to keep your top talent performing at their peak?

Stay ahead of your competition by continually defining your brand as an innovator in the field. The key to relevance in a fast moving economy is to put innovation at the core of your business, which enables your entire organization to adapt, anticipate and act.

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"Best Damn Marketing Tool"

by Sean Wood on August 8, 2009 · 0 comments

in Blog

The past few years, Freeworld Media has helped our clients build successful blogs. Even as new social media platforms are introduced, the blog still holds it own as a great marketing tool.

I recently stumbled across this video clip at Creative Musings that features influential marketers, Seth Godin and Tom Peters, sharing their thoughts about blogging.

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Measuring Social Media ROI

by Sean Wood on August 5, 2009 · 1 comment

in Blog

Yong Fook has put together a nice deck about how to measure Social Media ROI.  For accurate measurement, you must define clear goals and decide what the success metrics will look like.

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“Social Influence Measurement”

by Sean Wood on August 4, 2009 · 0 comments

in Blog

Social Influence MeasurementRazorfish recently created a formula to measure the social health of your brand called “Social Influence Measurement” or SIM (if you’re short on time). Their report, called “Fluent” is presented as a big flash file and I suggest downloading the PDF, which is easier to read.

The report wisely begins with the explanation that your brand is not what you say it is – it’s what your customers say it is. As a brand manager, it’s critical to keep an eye on what is being said about your company, your product, and your brand so that you can respond appropriately to the online conversations.

The SIM Score measures two things:

• The total share of consumer conversations your brand has online
• The degree to which consumers like or dislike your brand when they talk to each other about
you online — consumer sentiment

There is a lot of good information in these 58 pages. A couple of big ideas that you should definitely understand is how “Top-down branding will become increasingly impotent” and “Influencers drive brand affinity.” There are also lots of picture pages – so keep turning those flash pages :)

Here’s how the SIM score works:

1. Calculate the number of positive, negative, and neutral conversations happening for your brand
2. Use the formula (Positive + Neutral – Negative conversations) / Total brand conversations
3. Calculate the number of positive, negative, and neutral conversations happening for your industry
4. Use the formula (Positive + Neutral – Negative conversations) / Total industry conversations
5. Your SIM score is the result of dividing lines 2/4. Ta-dah!

Check out what’s being said on Twitter about SIM Score.

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