Tap, tap… “Is this thing on?”

April 20th, 2010

There is an old saying that cobblers children have no shoes. It’s been a long time since we’ve posted anything on the Freeworld Media blog and that’s a real shame for a company that specializes in social media.   Truth is, we’ve been heads-down working on social media strategies for some big clients.  Thanks for [...]

Beyond the Counter and Call-Center: Customer Service on the Social Web

February 8th, 2010

Without purpose, social media doesn’t do anything for your company. Without value, it doesn’t do anything for your customers. Many corporations believe that the social web is simply another place to broadcast messages and socialize. But in many cases, the people broadcasting those messages are the customers, not the marketing team. The social web is [...]

Rebranding the Role of Marketing

December 3rd, 2009

The era of brand obsession may soon be over – for marketers that is. It’s no longer within our power to force our idea of what the brand represents on the customer. Now, they decide what the brand means to them, whether it is worth their money, their loyalty and most importantly, whether they would [...]

Happy Thanksgiving Y’all

November 25th, 2009

Happy Thanksgiving from Freeworld Media! This year we have many reasons to give thanks – some challenges, some opportunities – all of which have prepared us to move into 2010 as a stronger team: – We continue to grow and do great work in consumer marketing, social responsibility and social marketing strategies. Sometimes all at [...]